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Frequently asked questions

If you can’t find the answer to your question here, get in touch.

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Classes FAQ

  • Our teachers will share lessons and assignments directly inside the classroom and will be available daily to answer questions. Each assignment will have a due date, but you won’t need to log in at specific times. You can move at your own pace—reading the materials, watching videos, and submitting work whenever it fits your schedule. This format makes it easy for students in any time zone, anywhere in the world, to fully participate.

  • Even though we open registration at the same time for each season's block of classes, each class runs at a different time. Check each individual class page or browse all classes to see the exact dates for each class.

  • Each class will vary, but our classes are intense and cover a lot of material in a short time. To get the best experience out of class you should plan on setting aside at least an hour a day. Contact the individual teacher for more info. 

  • While we understand it is frustrating when a class sells out quickly, we feel really strongly that the class sizes remain small. This allows our teachers to give students the attention they deserve.

    Our classes are about much more than the class materials. There is something special, and intangible, that goes on in the classroom when the setting is kept to an intimate size.

  • After a class officially ends, the classroom will stay open for 1 year. The teacher will not be available to answer questions during this time but this does give you plenty of time to catch up on any discussions or content you might have missed.

  • If you haven’t received the email letting you know your class has started, please reach out to your teacher right away. Occasionally emails land in spam folders or an incorrect address gets entered during registration, so it’s a good idea to double-check your start date and mark it on your calendar. Because our classes run on a set schedule, we aren’t able to move students to a future session if a start date is missed so please keep track of your class start date.

  • Class size varies depending on the class. Contact the teacher directly to find out how many students will be in each class.

Registration FAQ

  • Classes range from approx $250 to $450 depending on the length and content of the class.

    Please visit the individual class page for exact pricing.

  • No, at Illuminate there are no extra membership fees required to take a class. You only pay for the class you register to take.

  • We accept major credit cards and Paypal for most classes.

  • Not all classes will be offered every registration period but most classes will be offered at least twice a year. If your preferred class is not available in the next registration - make sure you sign up for the waitlist to be notified when it is next offered.

  • Guided seats offer full participation—you can ask questions, submit assignments, and receive personalized video feedback on assignments from the teacher.

    Independent seats include full access to the classroom and all course materials, along with the ability to join class discussions. While teachers do not provide feedback on assignments or images for Independent students, you can still receive valuable feedback and support from our community of fellow classmates.

  • If you’d like to switch from an independent to a guided seat, you can do so as long as class hasn’t started and there are still guided seats available.

    Just reach out to your teacher to check availability - they can also help you with the upgrade.

  • Because our class sizes are small , and spots are limited, all sales are final—so we encourage you to read the class description carefully before signing up. If life changes your plans, you’re welcome to sell your seat to another student before class begins. Once you’ve found someone to take your spot, just let your teacher know so they can welcome them into the group.

  • Yes! Alumni seats are available to past students—guided or independent*—who have previously taken the same workshop. For example, if you’ve taken The Magic of Light, you can register for an alumni seat in the Magic of Light. You can’t register for an alumni seat in a class you haven’t already taken.
    As an alumni student, you can ask questions, join class discussions, and attend class meetings.

    To register as an alumni student you’ll need to contact the class teacher directly. Email links can be found on the class page.

    *You can also register as an alumni if you took the class as a Silent or Active seat (this is what seats used to be called!)

Other FAQ

  • You can sign up for a class waitlist to be notified when it is next running. The link to do this can be found on each class page.

  • Part of what makes a great class is the interaction and conversations between classmates. If a class has less than 5 students sign up, we reserve the right to postpone the class or refund those enrolled. Our first priority is to ensure that each student has the best experience possible.

  • We do think that teachers should be able to take classes, but our teachers have poured their heart and soul into their curriculum. It is copyrighted material and cannot be shared with others or used to develop your own workshop curriculum.

    If unsure if this applies to you please check in with us via email.